Privacy Policy

The Trustee for GC Hospitality Trust T/as Blue Heron Motel is committed to providing quality services to you. This policy explains our ongoing obligations to you regarding how we manage your Personal Information.

We follow the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). These principles govern how we collect, use, disclose, store, secure, and dispose of your Personal Information.

You can obtain a copy of the Australian Privacy Principles from the Office of the Australian Information Commissioner at www.oaic.gov.au.

What is Personal Information and Why Do We Collect It?

Personal Information refers to information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone numbers, and facsimile numbers.

We obtain this Personal Information in many ways, including by email, via our website www.blueheronmotel.com.au, and from third parties. We do not guarantee the links or policies of authorized third parties.

We collect your Personal Information primarily to provide services to you, to share information with our clients, and for marketing purposes. We may also use your Personal Information for closely related secondary purposes that you would reasonably expect. You can unsubscribe from our mailing or marketing lists at any time by contacting us in writing.

When we collect Personal Information, we will explain, where appropriate and possible, why we are collecting the information and how we plan to use it.

Sensitive Information

The Privacy Act defines sensitive information as details or opinions about matters such as an individual’s racial or ethnic origin, political opinions, membership in a political association, religious or philosophical beliefs, trade union or professional body membership, criminal record, or health information.

We will only use sensitive information:

• For the primary purpose for which we obtained it

• For a directly related secondary purpose

• With your consent

• Or when required or authorized by law

Third Parties

Where reasonable and practical, we will collect your Personal Information directly from you. However, in some cases, third parties may provide us with information. If this happens, we will take reasonable steps to inform you about the information the third party provided to us.

Disclosure of Personal Information

We may disclose your Personal Information in several situations, including:

• To third parties when you consent to the use or disclosure

• When required or authorized by law

Security of Personal Information

We store your Personal Information in ways that reasonably protect it from misuse, loss, and unauthorized access, modification, or disclosure.

When we no longer need your Personal Information for its original purpose, we will take reasonable steps to destroy it or permanently de-identify it. We store most Personal Information in client files, and we will keep these files for at least 7 years.

Access to Your Personal Information

You can access the Personal Information we hold about you and request updates or corrections, subject to certain exceptions. If you want to access your Personal Information, please contact us in writing.

Blue Heron Motel will not charge you a fee to access your Personal Information, but we may charge an administrative fee if we need to provide a copy.

To protect your Personal Information, we may ask you to provide identification before we release the requested information.

Maintaining the Quality of Your Personal Information

We aim to keep your Personal Information accurate, complete, and up to date. We will take reasonable steps to ensure its accuracy. If you find that any of your information is outdated or incorrect, please notify us as soon as possible so we can update our records and continue to provide you with quality services.

Policy Updates

We may update this Policy from time to time. The latest version will always be available on our website.

Privacy Policy Complaints and Enquiries

If you have questions or complaints about our Privacy Policy, please contact us at:

The Trustee for GC Hospitality Trust T/as Blue Heron Motel
ABN 34 646 727 117
2323 Gold Coast Hwy, Mermaid Beach, QLD 4128
07 5661 2326

Disclaimer

The information on this website is for general information purposes only. Blue Heron Motel provides the information, and while we try to keep it accurate and up to date, we make no representations or warranties of any kind—express or implied—about the completeness, accuracy, reliability, suitability, or availability of the website or its information, products, services, or related graphics for any purpose. Any reliance you place on this information is strictly at your own risk.

We will not be liable for any loss or damage, including indirect or consequential loss or damage, or any loss of data or profits, arising from the use of this website.

Through this website, you may link to other websites that Blue Heron Motel does not control. We have no control over the nature, content, or availability of those sites. The inclusion of any links does not imply recommendation or endorsement of the views expressed in them.

We make every effort to keep the website running smoothly. However, Blue Heron Motel accepts no responsibility and will not be liable if technical issues beyond our control make the website temporarily unavailable.

Website Terms of Use

Welcome to our website. By continuing to browse and use this website, you agree to comply with and be bound by the following terms and conditions of use. Together with our Privacy Policy, these terms govern the relationship between you and Blue Heron Motel regarding this website.

The term ‘Blue Heron Motel’, ‘us’, or ‘we’ refers to the website owner whose registered office is 2323 Gold Coast Hwy, Mermaid Beach, Qld 4218, Australia. The term ‘you’ refers to the user or viewer of our website.

Terms of Use:

• The content of this website is for your general information and use only. We may change it without notice.

• Neither we nor any third parties provide any warranty or guarantee about the accuracy, timeliness, performance, completeness, or suitability of the information and materials on this website for any purpose. You acknowledge that information and materials may contain inaccuracies or errors, and we expressly exclude liability for such inaccuracies or errors to the fullest extent permitted by law.

• Your use of any information or materials on this website is entirely at your own risk, and we will not be liable. It is your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

• This website contains material owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. You may not reproduce it except in line with the copyright notice, which forms part of these terms and conditions.

• We acknowledge all trademarks reproduced on this website that are not the property of, or licensed to, the operator.

• Unauthorized use of this website may result in a claim for damages and/or be a criminal offense.

• From time to time, this website may include links to other websites. We provide these links for your convenience to share additional information. Their inclusion does not mean we endorse the websites. We have no responsibility for the content of the linked websites.